Effective Date: 06/09/2026
This Privacy Policy explains how Shree Raghav Builders and Developers , 42, Bajrang Nagar, Indore, Madhya Pradesh, 452010 , GST No. 23EDFPM1276L1ZD (“Company”, “we”, “us”, or “our”) collects, uses, stores, shares and protects personal data through RealtyPesa including its Android application, iOS application, website and web application (“Platform”).
Legal Entity: Shree Raghav Builders and Developers
Registered Office: 42, Bajrang Nagar, Indore, Madhya Pradesh, 452010
Privacy Contact: admin@realtypesa.com
Grievance Contact: admin@realtypesa.com
Website: https://realtypesa.com
This Privacy Policy applies to personal data processed through the Platform, including:
Depending upon the features used, we may collect:
Name, mobile number, email address, profile information, login information and account type.
Agent registration information, verification information, KYC information where required, referral attribution and business activity records.
Property details, service requirements, photographs, documents, contact details, location information and other information supplied as part of a lead.
Title, location, city, area, pricing, photographs, descriptions and related transaction information.
The Platform may maintain records of:
These records are business-operation records and do not constitute a points, token, wallet or monetary-value system.
Depending on permissions and technical implementation, we may collect:
The Platform may request access to the camera or photo library where required for features such as:
Such permissions will be requested in accordance with applicable operating-system requirements.
Some Platform features may use location information to support property discovery, lead management, location-related services or other disclosed features.
The Company will request required permissions and will limit collection to the functionality reasonably requiring such information.
Users may disable location permission through device settings, although certain location-dependent features may become unavailable.
A user may submit a lead containing another person’s information.
The submitting user is responsible for ensuring that they have an appropriate lawful basis or authority to provide that information.
The Company may use the information to verify and process a lead, communicate regarding a legitimate business opportunity and perform related Platform operations.
We may process personal data for:
The Platform may record business information relevant to the Company’s offline commission and incentive administration.
This may include lead source, conversion status, qualifying transaction information and referral attribution.
The Platform does not display or operate:
Any commission or incentive payment is determined and processed separately under the Company’s applicable commercial policies and verification procedures.
Referral codes may be used for source attribution, onboarding and business relationship tracking.
The Company may retain information concerning the immediate referral relationship.
Where operationally necessary, an Agent may be able to see limited information regarding the status of business activity associated with an immediately introduced Agent.
The Company will apply appropriate access controls and will not provide unrestricted personal information merely because a referral relationship exists.
Personal data may be shared with:
The Company does not intend to sell users’ personal data as a commercial commodity.
The Platform may use third-party services for hosting, authentication, analytics, notifications, mapping, security, document processing, customer support or other legitimate operational purposes.
Third-party services may process information according to their contractual obligations and applicable privacy requirements.
The Company may use analytics and, where applicable, advertising technologies subject to applicable law and platform requirements.
Where tracking across apps or websites belonging to other companies requires consent under Apple’s requirements, the Company will obtain appropriate permission before conducting such tracking. Apple expressly requires App Tracking Transparency permission for applicable cross-app/site tracking.
The Company will not make receipt of a commission or business benefit conditional upon granting unnecessary device permissions.
The website and web application may use cookies, local storage, SDKs, pixels and similar technologies for authentication, security, analytics, preferences and service improvement.
Where legally required, appropriate consent controls will be provided.
The Company maintains reasonable technical and organisational safeguards intended to protect personal data against unauthorised access, misuse, alteration, disclosure, loss or destruction.
Measures may include access controls, encryption in transit, secure infrastructure, logging, monitoring and role-based access.
No online system can be guaranteed to be completely secure.
The Company retains personal data only for as long as reasonably necessary for legitimate business, contractual, security, legal, tax, regulatory, dispute-resolution and fraud-prevention purposes.
Where information is no longer required, it may be deleted, anonymised or securely disposed of subject to applicable legal requirements.
Users may request deletion of their account through the Platform.
The Company shall also maintain an external web-based account deletion mechanism at:
[ACCOUNT DELETION URL]
Where an account deletion request is received, the Company shall process deletion of associated personal data in accordance with applicable law and its retention obligations.
Where certain information must legally or legitimately be retained—for example for fraud prevention, legal compliance, tax, financial records or dispute resolution—the Company may retain that information for the applicable period and will explain such retention where required.
Google Play currently requires apps that support account creation to provide both an in-app deletion path and an external web resource, and associated data should be deleted except where legitimate retention is permitted and disclosed.
Subject to applicable law, users may have rights including:
Requests may be submitted to:
admin@realtypesa.com
The Company may verify identity before processing a request.
The Platform is not specifically designed to solicit personal information from children.
Where applicable law imposes additional requirements relating to children’s data, the Company will implement appropriate safeguards.
Certain technology providers may process information outside the user’s state or country.
Where applicable, the Company will implement appropriate safeguards and comply with applicable cross-border data-transfer requirements.
Where users upload photographs, property details, documents or other content, the Company may process that content to operate, verify, moderate and improve the Platform.
The Company may remove or restrict content that violates law, privacy rights, intellectual-property rights or Platform policies.
Depending on functionality, the Platform may request:
Only permissions reasonably connected with available functionality should be requested.
Users can manage permissions through device settings.
The Company will maintain privacy disclosures in Apple App Store Connect and Google Play Console that correspond to the actual technical implementation of the Platform.
The Company recognises that store privacy disclosures must accurately describe collection, use and sharing of data. Apple requires privacy-policy disclosure and App Store privacy information, while Google requires comprehensive disclosure of user/device data handling and Data Safety declarations.
Where the technology stack changes, the Company should review and update:
Where a personal-data breach occurs, the Company will respond in accordance with applicable legal and regulatory requirements, including notification obligations where applicable.
Links to third-party websites or services may be provided for convenience.
The Company is not responsible for the independent privacy practices of third parties.
The Company may update this Privacy Policy from time to time.
The revised version shall identify its effective date.
Material changes may be communicated through appropriate channels.
Name/Designation: Mr. Sumit Meena
Email: admin@realtypesa.com
Address: 42, Bajrang Nagar, Indore, Madhya Pradesh, 452010
SHREE RAGHAV BUILDERS AND DEVELOPERS
Name/Designation: Mr. Sumit Meena
Email: admin@realtypesa.com
Address: 42, Bajrang Nagar, Indore, Madhya Pradesh, 452010
The Platform is primarily used to manage property and service enquiries and business leads.
We use personal information to operate accounts, process leads, verify business opportunities, maintain conversion history, prevent fraud, communicate with users and provide requested services.
Referral information is used primarily for business-source attribution.
The Platform does not operate an in-app points, token, wallet or gambling system.
Any sales commission or incentive associated with verified business activity is handled through separate Company commercial processes and is not represented inside the app as virtual monetary value.